The "Three-Step" Service of Great Wall Casting Steel

Castings manufacturing industry is the basis for the national equipment manufacturing industry, is an important indicator to measure the country's comprehensive national strength, large steel castings is particularly important, widely used in utilities and other large steel castings metallurgical industry, which is directly related to the country of manufacture the quality of key projects, the national economy has a very important significance.Great Wall steel casting can provide  complete customer service.

Pre-sale Design:

Work as a good proposer and assistant to customers, so that every customer will get sufficient profit.

(1)Proposals for steel castings production according to requirements of customer’s drawings;

(2)Design and manufacture the parts according to customer's special requirements;

(3) Engineering and technical personnel to the site for end user to plan the site, design the best processes and programs.

Sales Control:

Respect customers, communicate with customers in time, continuous improvement, and focus on customers’ value maximization.

(1)Respect for each of customer's views to facilitate goal of win-win transaction;

(2)Immediate feedback to customers about progress of contract, to ensure the smooth delivery of steel products;

(3)To assist the customer in the development of production processes.

After-sale Service

The end of the sale does not mean the end of service, we will supply continuous and reliable service for customers to solve the after-sale worries.

(1)Free of charge to the special sales staff, arrived at the scene to help customers install and debug;

(2) one year’s warranty period for spare part. Quality-caused problems are free for maintenance within one year;

(3) The customers are free to call us anytime during operation process, if it can not be resolved by phone call, we will send professional and technical personnel to customers’ site;

(4) Greatwall Steel Casting Company has been providing customers wide range of steel production and processing services for many years. As long as you supply the drawings, we can produce accordingly for you.

Reasonable prices, excellent products and perfect service, Great Wall steel casting is the optimal choice of casting steel processing services.